Frequently Asked Questions
Everything you need to know about your MEOTINE.® order, shipping, and returns.
What is the delivery time for my order?
We aim to process and ship all orders within 24 hours. Delivery typically takes 1-3 business days within Denmark and 3-6 business days for international orders via our premium couriers.
How do I return a product?
MEOTINE.® offers a 14-day return policy from the day you receive your parcel. Items must be returned in their original condition with all tags attached. Please use our online return portal to generate your shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment solutions through Klarna, Anyday, and MobilePay for our Danish customers.
How can I track my shipment?
Once your order has been dispatched from our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to follow your package's journey.
How do I find the right size for a MEOTINE.® jacket?
Our styles vary from slim fit to oversized. We recommend checking the specific 'Size Guide' located on each product page. If you are between sizes, we generally suggest sizing up for our leather and shearling collections.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that for orders outside of the EU, local customs, taxes, and duties may apply and are the responsibility of the customer.